よくある質問(日本語)

FAQ

ZenOto Android Pro version

We are currently discontinuing the pro version due to a problem with the purchase process. We think the cause is the framework we are using. Please wait until the problem is fixed.

Something is wrong

+ Update the app to the latest version.
+ Restart the app.
+ Restart your phone.

There is no sound.

Please Recheck two settings: the volume setting of the device and the volume setting in the app.
Please check the manners mode or reinstall the app.

Data migration for smartphone device replacement

Currently, the app itself does not have that feature.

. However, if it is iPhone->iPhone or Android->Android, the phone itself may have the ability to back up the saved data to the cloud.
. You may be able to transfer data to a new device with it. Please contact the manufacturer of the smartphone device.

Please search by the keywords below or contact the manufacturer.
For iPhone -> iCloud backup
For Android -> Google Backup (Android 6.0 or later)

About Billing

If the purchase process stops or doesn't work, please try the following.
+ Update the app to the latest version.
+ Restarting the app.
+ Restarting the device